Chewy Customer Simulator
Practice a live customer call, then get coaching.
Instructions:
Click
Start call
to begin your live conversation.
During the call, use the information below to guide your responses.
When you finish the support interaction, click
End call
and review your feedback.
Scenario:
Scenario 1: Pharmacy Order Cancellation
Start call 📞
End call ⏹️
Status:
Ready
Coach Chewy Says…
After the call ends, your coaching will appear here.